Running a business in Pennsylvania can be incredibly rewarding, but there's not a single business owner who would ever make the argument that it's easy. Aside from balancing the books and trying to keep customers happy, employers must take steps to keep their employees satisfied, a task that's easier said than done.
In fact, disgruntled employees are just an unfortunate part of the process. The scary part comes when one of those disgruntled employees decides to file a discrimination or harassment claim against your company. Even if you're completely innocent, the accusations can cause untold damage and can take you away from the actual running of the business.
With that in mind, here are a few things you can do as a business owner to try to avoid these types of situations:
- Use state and federal guidelines to make an anti-harassment and anti-discrimination policy, make sure your employees know their rights and make sure you follow the law.
- Many employees may participate in harassing behavior because they don't know any better. Paying for awareness training now could save you a bundle down the road.
- Take complaints seriously, regardless of how small they may seem to you, and deal with them fairly and in a timely manner.
- Use someone you trust to investigate any complaints your employees have.
- Keep documentation of everything. You never know what small detail may come back to haunt you later.
In addition, having an attorney to help guide you through these processes, and any potential issues, can be invaluable.