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How do I handle employee conflicts in my business?

As a Pennsylvania employer, planning for what could happen in the future is always a good idea to protect your business. One such plan you need is how to handle employment disputes. Situations can vary, so your approach should be based on the situation at hand. For example, fi the conflict is between two employees, it should be handled differently than conflict between you and an employee. In addition, harassment or discrimination issues should be handled differently than other employment disputes.

In most conflicts, according to the balance, you should approach employee conflict in a neutral way. You do not want to come across as favoring one person over another. Never meet with each person involved separately. Make it clear you are not going to allow yelling or fighting during the medication process. You should encourage both people to explain their side of the issue. Encourage them to calmly discuss what happened and what they would like done to resolve it.

It might be a good idea to have someone from human resources sit in on the meeting. That person would best understand the policies and other regulations that may come into play and be able to provide valuable input.

You should never avoid or ignore a conflict in your workplace. It is disruptive to everyone. Even if only two people are actively involved in the situation, it will still rub off on others and could affect productivity in the whole company. Always address the situation as soon as you become aware of it. This information is only intended to educate and should not be interpreted as legal advice.

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Kisner Law Firm, LLC
Gulf Tower
707 Grant St., Suite 2646
Pittsburgh, PA 15219
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Phone: 412-208-4263
Fax: 412-235-6704

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